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AI IPTV Support

AI IPTV is an IPTV player. It does not provide any content, channel lists or subscriptions. For stream, channel and account problems (a stream won't start, channels are missing, your subscription expired), please contact your own provider.

Contact: support@aiiptv.app

Problems with the app

  1. In the app, open Settings → Diagnostics → Send to support to send masked technical logs (a one-time upload that only you can start; see section 4-D of the Privacy Policy).
  2. Add the support code shown on screen to your email to support@aiiptv.app.
  3. Briefly describe your device (for example an Android TV box, a phone or an LG TV), the app version and what happened.

Do not include your provider password, server address or M3U link in your email. We don't need them.

Common situations

  • Can't sign in: enter the server address with http:// or https:// and the port number, exactly as your provider gave it to you.
  • Playback stutters: try Settings → Playback → Buffer profile → Maximum stability.
  • Connection dropped: the app keeps showing your last channel list, catalogue and TV guide, and updates them automatically when the connection is back.

Beta

To join the Android beta, send an email with the subject "AI IPTV beta" to support@aiiptv.app.

Your data and account

You can delete a profile's viewing history from the Viewing history screen. To delete your account and the data synced with it, use the Delete account page. Deleting your account does not cancel your Google Play subscription; cancel it in Google Play separately. Details: Privacy Policy.

If your TV shows a sign-in code, open aiiptv.app/tv on your phone. To subscribe for an LG TV, see aiiptv.app/subscribe.

Documents